Delta Air Lines is currently preventing AI agents from booking flight tickets on behalf of users. JPMorgan Chase and Charles Schwab are also blocking AI agents from accessing accounts because of security concerns.
Amazon banned the agentic shopping feature from Perplexity last year and subsequently sued the AI startup. Amazon stated that Muse's continued access violates its site policies, noting that the company had repeatedly requested the removal.
An appeals court overturned a judge's order in August that would have stopped Perplexity's AI agents from shopping on the Amazon website. Yelp only permits AI agents that pay for its data licensing program.
Cloudflare introduced a one-click block for AI crawlers in 2025 and began blocking crawlers that simultaneously scrape websites for search indexing and AI training. Shopify opened its network of storefronts to AI agents, while Reddit users reported that Google blocked some accounts using Muse due to suspicious activity.
Users reported issues checking out on Walmart despite the partnership with Meta. Chris Canal said, "One of the claims is that they’re going to permeate every aspect of our lives and be able to do anything that we could do online. If there are companies that are actively working to make that not happen, there are just fewer useful things the agents can do."
