EU probes Booking.com over fraudulent listings and phishing scams
European regulators are investigating whether Booking.com is taking sufficient action to eliminate phishing scams and fraudulent listings from its platform. The probe follows a preliminary analysis of risk assessment reports provided by the company for the years 2023, 2024, 2025, and 2026.
The inquiry also covers impersonation fraud, non-compliant accommodation offers, and paid-for boosted listings that are not clearly marked as advertisements. Under the Digital Services Act, large online platforms are required to combat illegal and harmful content.
Booking.com, which is a subsidiary of Booking Holdings, faces potential fines of as much as 6% of its global annual turnover for non-compliance. Henna Virkkunen stated, "The Digital Services Act sets clear responsibilities on platforms to address these risks, and we must ensure that the leading booking platform in Europe takes those responsibilities seriously."
Virkkunen added that Europeans should be able to book their holidays without fear of being scammed.




























